All items are shipped off within 5-7 days of purchasing via USPS, unless otherwise specified. It then takes about 2-5 days for it to arrive at your door.
Once orders are shipped out, the packages are out of our hands and in the hands of the USPS. Please refer to your tracking number and contact USPS if you have any questions concerning your package. Thank you for understanding.
Packages that go missing via United States Postal Services (USPS) will be offered store credit (no refunds) or a replacement after 30 days of no movement via the USPS tracking website.
Packages that are marked as delivered, but not received by the customer are the responsibility of the customer and customers post office branch. Prior to filing a claim, please check with neighbors, porch, or backdoor for the package. Please contact your post office or postal carrier for details of where your package may be.
Please feel free to contact us for any other questions!
All sales are Final! However, we want you to be happy with your purchase, so please contact us if there are any issues with your order.